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Order from the library
Order from the libraryOrder from the library
If the e-catalogue ESTER has the status of the book (or other) you want to order as AVAILABLE (except for books in the mini-library), you can order it:
- Choose the library that’s right for you. You cannot order from one library to another.
- Order via the form on the website, by email, or by phone.
- Wait for confirmation that the book is waiting for you on the holds shelf at the library.
- Take your library card with you when you go to the library to pick up your order.
- You can loan the book at a self-service machine or from a librarian during library opening hours.
- If you have been authorised to lend to someone else, bring the authorisation and an identity document to the library (read more on authorisation). With authorization you can only borrow books from a librarian.
- Loan desks are located near the entrances to the libraries of Südalinna, Liivalaia, Kännukuke, Laagna (currently not working), Nõmme, Paepealse, Pelguranna, Pirita, Pääsküla, Väike-Õismäe.
- Choose the library with the lending locker from which you want to order a book.
- You can order up to five books at a time.
- Contact the library by using the form on the website, by email, or by phone.
- Wait for confirmation that the book is waiting for you at the lending locker. The order will be kept in the lending locker until the deadline sent in the email.
- Borrow a book from the lending locker with a library card or ID card. The return date will be automatically sent to the email address provided to the library.
- You can order if you are an adult reader of Tallinn Libraries.
- You can order up to five books or other at a time.
- You pay for the service as a customer via a bank transfer link sent by the library, the cost of sending the parcel is €4.50.
- We will send your order by DPD parcel terminal.
- If you do not pick up your parcel within the DPD storage period (7 days), the parcel will be returned to the library and you will have to pay the library a return fee of €4.
Return via parcel machine
- Returning via the parcel machine to another parcel machine is at the expense of the reader, the price is calculated according to the size of the selected locker.
- Pack books in a book envelope or bubble wrap to protect them in transit.
- Choose your parcel machine and fill in the details of the parcel and pay the delivery fee at the parcel machine or in advance in the self-service environment. The parcel label can also be printed at the parcel terminal.
- Choose Tallinn Central Library as the recipient of the parcel, write 5667 5384 as the contact phone number and Tallinn Lasnamäe Prisma as parcel machine location.
- Stick a label on the parcel and scan the parcel code in the parcel machine. Place the parcel in the locker.
- The books will be considered as returned from the reader within a week of arriving at the parcel machine at the latest.
The library will send you a confirmation when the book you want is on the holds shelf, waiting at the lending locker, or on its way to the parcel machine. You can return the book to any of the following Tallinn Libraries. If the library is closed, you can return borrowed books through return hatch.